Unblock your hearing

Audiology First is proud to offer a wax removal service

Clearing the way to better hearing

Blocked ear canals were previously a cause of frustration and delay for patients and clinicians, particularly when hearing test results were needed for diagnosis or hearing aid fitting. However, we now offer an in-house solution to effectively remove any unexpected wax or debris from the ear canal and reduce your overall wait times. At Audiology First, we will remove wax that is impacted or presents with blockage symptoms. We do not 'clean' ears that are not blocked.

Quitting Q-tips

Cleaning ears with Q-tips is risky and counterproductive. Q-tips push wax deeper, causing bigger buildups. 5% of users report injuries. Over-cleaning can reduce protective properties of earwax, which moisturizes and prevents debris and insects from entering the ear.

Microsuction. Another First at Audiology First

Three standard methods for removing earwax are micro-suction, curettage, and irrigation. Microsuction is safer and more precise because it involves using a small suction device to extract earwax. Curettage is also safer than irrigation and involves using small sterile tools, like tiny spoons or other wax removal tools, to break up and dislodge wax. Irrigation requires flushing the ear canal with water. Irrigation can be less safe than other forms of wax removal and may be uncomfortable.


Audiology First offers earwax removal services using micro suction and curettage.

Seniors are free


Wax removal is free for seniors over 65. All seniors who book wax removal should also have a complimentary hearing examination booked at the same time. 

Other adults

A Wax removal session is pre-paid at $82 per visit for non-seniors.


  • Audiology First cannot offer refunds for wax removal that was not possible due to wax being untreated.
  • Please confirm a wax blockage BEFORE booking an appointment.
  • Wax removal is currently offered for minors.


Book your appointment

Preparing for Wax Removal

At Audiology First, we prioritize your comfort and safety during the wax removal process. Proper preparation can enhance your experience and ensure effective results. Here’s how to get ready for your appointment.

  • What should I do before my appointment?

    To prepare for your wax removal:

    1. Confirm that your ear is actually blocked. See a physician, a trained specialist, or visit our clinic to avoid charges where no wax removal was required.
    2. Avoid using cotton swabs or other objects in your ears for at least a week prior. This helps prevent further impaction of earwax. 
    3. Follow the instructions in the video below on how to pre-treat wax blockages for safe and effective removal.
    4. Use baby oil, other ear-safe mineral oil or over-the-counter ear drops twice a day for at least three days before your visit. 
    5. This will help soften the wax and make for quick and easy removal on the first attempt.
  • Is there anything I should bring?

    Please bring any relevant medical history or current medications you are taking. This information helps our audiologists provide the best care tailored to your needs.
  • What can I expect during the procedure?

    During the wax removal, our audiologists will use specialized tools to safely and effectively remove earwax. With pre-treatment, the procedure is typically quick and painless, and you may feel immediate relief afterward.

  • How long will the appointment take?

    Most wax removal appointments last about 30 minutes. This includes time for a brief consultation and the procedure itself. We recommend arriving a few minutes early to complete any necessary paperwork.
  • What aftercare is needed?

    After the procedure, in some very rare cases you may experience some mild discomfort or a feeling of fullness in your ears. This is normal and should subside quickly. Avoid getting water in your ears for a few days and follow any specific aftercare instructions provided by your audiologist.

Your Comfort Matters

At Audiology First, we are committed to providing a comfortable and professional environment for all our patients. If you have any questions or concerns before your appointment, please do not hesitate to reach out to our team.

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