Returns
We will accept returns or exchanges for online purchases of hearing aid accessories within 30 days of purchase. Batteries and domes are non-refundable, but if you receive a defective item, please contact us at 403 394 9903 with details of the product and the defect. You can bring or send the item you consider defective to:
Audiology First
#20 4051 4th Ave S
Lethbridge, AB
T1J 4B5
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, in person or call you, within a reasonable period of time, to let you know whether you are entitled to a refund, repair or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment or by arrangement. All Starkey Soundgear instant fit active hearing protection have a 10 day refund or exchange policy, and come with a 1 year warranty.