Selecting the Right Hearing Care Professional: Why Qualifications and Best Practices Matter

Hearing loss, despite its widespread prevalence across the globe, often goes untreated or, at the very least, improperly managed. Seeking professional care is an important part of improving your hearing health and quality of life, which makes choosing a qualified hearing care professional not just important, but essential. 


Knowing just a little about the qualifications and best practices of audiologists can help you make an informed choice about your hearing health and healthcare provider. We want to help you make that choice, and ensure that you receive the best possible care for your needs.


Audiology First is widely regarded as the premier audiology clinic in Southern Alberta—here’s why.


Understanding Hearing Care Professionals

First, a look at the difference in hearing care professional qualifications…


Audiologists

Audiologists are highly trained professionals who specialize in diagnosing and managing hearing and balance disorders. They undergo extensive education, and are equipped to handle the complex and unique needs of patients. Audiologists also collaborate with other healthcare providers to ensure comprehensive care, as hearing health can be indicative of other health problems, and/or otherwise have far-reaching effects on a person’s quality of life. The expertise of an audiologist makes them ideal for addressing intricate conditions such as tinnitus, auditory processing disorders, and severe hearing loss.


Hearing Aid Practitioners

Hearing aid practitioners focus on hearing assessments and the fitting of hearing aids. While their training is less extensive compared to audiologists, they play a critical role in helping individuals select and adjust a hearing apparatus that suits their needs. They are excellent resources for those primarily seeking assistance with hearing aid selection and maintenance, but will refer more complex cases to (and work in concert with) an audiologist.


Importance of Best Practices

Adherence to best practices in hearing care significantly enhances patient outcomes. These include comprehensive hearing evaluations, personalized treatment plans, and ongoing patient education. By prioritizing thorough assessments and individualized care, hearing professionals ensure patients receive the most effective solutions for their unique hearing needs. Clinics like Audiology First exemplify these standards, providing industry-leading care that improves a patient’s hearing and quality of life.


Meet the Audiology First Team

Let us introduce you to our exceptional team.


Glenn Hole, Clinic Director and Owner

Glenn Hole leads Audiology First with an impressive educational background:


  • Bachelor of Science in Audiology from Bristol University
  • Master of Science in Clinical Audiology from Salus University
  • Currently pursuing his Doctor of Audiology (AuD) degree (expected in 2025) 


Glenn’s dedication to lifelong learning fuels his commitment to delivering top-tier care. His research interests and patient-focused philosophy make him an industry leader in audiology.


Joseph Tomlinson, Registered Hearing Aid Practitioner

With over a decade of experience, Joseph Tomlinson brings invaluable expertise to Audiology First. Holding a Bachelor of Science in Hearing Sciences from Anglia Ruskin University, Joseph has mentored aspiring audiologists for over 10 years. He always seeks to provide the highest level of empathetic care, informed by his personal experience as a parent of a child with profound hearing loss. His deep understanding of patient needs ensures that every individual receives the compassionate and effective attention they deserve.


Shibna Kunhimon, Audiologist

Trained as an audiologist in India, Shibna Kunhimon adds a wealth of clinical expertise and patient perspective to the team. Her experience in a busy specialist clinic allows her to address a wide range of hearing concerns with both precision and care. Shibna’s diverse skill set enriches Audiology First’s ability to serve patients with varied needs and backgrounds.


You can learn more about the team at Audiology First here.



Audiology First's Commitment to Best Practices

Audiology First is dedicated to prioritizing patient needs above all else—we work extremely hard to foster a culture of care that emphasizes quality over sales. The clinic’s adherence to best practices, such as providing accurate hearing assessments and offering referrals where necessary, ensures patients receive the highest standard of care. 


The ability of a clinic to support their clinicians, and create an environment where these standards are upheld, leads to better patient satisfaction and treatment outcomes. These are the exact conditions we strive for each and every day here at Audiology First.

Learn more about why Audiology First is the preferred choice for hearing care here.


Understanding the qualifications of hearing care professionals is essential for effectively addressing your hearing loss or the hearing loss of those you love. Choosing a clinic with a well-trained and diversely qualified staff is important for receiving the levels of care you need, want, and deserve. 

Opt for a professional and personalized experience like the one we provide here at Audiology First—schedule a consultation with our expert team today!


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By Nimble Marketing October 31, 2024
But First... A Little About Me Originally from India, I joined Audiology First in July 2023 as a Supervisee Audiologist. I hold a four-year Bachelor of Audiology and Speech-Language Pathology from Kerala University of Health Sciences, Kerala, India. I have the experience of working as a clinical audiologist in an ENT clinic in Kerala for three years, before I migrated to Canada, as a permanent resident in 2019 with my family. After completing the supervised practice required by the Alberta College of Audiologists and Speech-Language Pathologists (ACSLPA) under the supervision of Glenn Hole, I am now a registered member of ACSLPA. I joined the team as a permanent full-time clinician in November 2023. Working At Audiology First My experience at Audiology First has been so enriching and fulfilling as I pride in the fact that the clinic strives hard to provide its patients with the best possible and evidence-based intervention strategies. Be it obtaining a detailed case history or comprehensive hearing assessments, hearing aid fittings and follow-up appointments or cerumen management (that’s wax removal!) we make sure that the patients leave feeling more confident, listened to and with more knowledge about their hearing loss or hearing aids. How I Think About Hearing Care I believe that effective communication is essential for a fulfilling life, and I strive to empower my patients by providing personalized care and support. In my area of practice, I focus on understanding each patient’s unique needs and lifestyle. Whether it’s fitting hearing aids, offering rehabilitation strategies, or providing education on hearing health, my goal is to ensure that every patient can engage fully with the world around them. I’m excited to work with you and help you achieve the best possible hearing outcomes!
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